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Terms & Conditions

These terms apply to towing and roadside services booked with Dallas Towing Company. Last updated October 2026.

Dallas Towing Company flatbed delivering a pickup to a Dallas auto shop

Book Tow Truck

Service

By booking a tow or roadside service, you confirm you own the vehicle or have the owner's permission to have it moved or serviced.

Quotes and Payment

We give a quote before dispatch based on the information you provide. The final price may change if the job differs from what was described, for example a different location, extra wait time or extra equipment. We will tell you before any change.

Your Vehicle

Please remove valuables before service. We note visible damage before loading. Tell us about any known issues, modifications or low clearance.

Limits

We are not responsible for pre-existing damage, mechanical failures unrelated to our service, or items left in the vehicle.

Cancellations

If you cancel after a truck has been sent, a trip fee may apply. Ask dispatch for details.

Website Use

Content on this site is for general information. It is not a guarantee of arrival times or prices.

Contact

Questions? Call (469) 224-5738 or email dispatch@dallastowingcompany.com.

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